Platform Engineering
Design and implementation of operational architecture for serious SaaS products.
Metro ICT / Platform engineering company
Metro ICT builds and operates serious SaaS infrastructure
We help SaaS companies, Odoo operators, and enterprise platform teams provision, govern, and scale multi-tenant systems using KAWI, our control-plane technology for deterministic operations.
KAWI Control Plane
Metro ICT delivery technology
Operators
Apps
Customers
↓
Tenant lifecycle, recovery, isolation, audit
↓
Providers
Servers
Regions
Multi-tenant control plane
Tenant lifecycle orchestration
Backup and restore operations
Runtime governance
Audit-grade visibility
Odoo-first, application-agnostic
What Metro ICT does
We design, implement, and operate multi-tenant SaaS infrastructure.
Metro ICT works at the operational layer beneath applications: tenant lifecycle, routing, recovery, provider governance, and the repeatable controls needed to run SaaS products commercially.
Managed SaaS Operations
Tenant provisioning, domain and routing operations, recovery workflows, and lifecycle governance.
Odoo SaaS Enablement
Provider control, onboarding, tenant workspace, and commercial lifecycle flows built around Odoo.
The commercial offer is platform capability, not just application development.
KAWI gives Metro ICT a repeatable operating backbone for onboarding, provisioning, backup and restore, service control, tenant visibility, and provider independence.
KAWI Control Plane
Metro ICT's control-plane technology for multi-tenant SaaS operations.
KAWI is not the company. It is the operating platform behind Metro ICT's delivery: a control plane for tenant lifecycle orchestration, infrastructure automation, backup and recovery, runtime control, and auditability across distributed SaaS environments.
It is Odoo-first and application-agnostic by design, which lets Metro ICT support provider operations without locking the architecture to a single app surface.
Provisioning
Create tenants, register providers, prepare servers, and connect application workspaces through explicit lifecycle flows.
Architecture
A control plane between applications and infrastructure execution.
Metro ICT separates business workflows from infrastructure actions so tenant operations can be governed, traced, repeated, and recovered with discipline.
Users
Operators
Customers
↓
Applications
Odoo, customer workspaces, vertical SaaS products, partner portals
↓
KAWI Control Plane
Provisioning, recovery, isolation, runtime control, audit
↓
Providers
Servers
Regions
Reference operating model
01Lead / onboarding
02Commercial qualification
03Provider and server registration
04Tenant creation
05Database, routing, and service ops
06Customer workspace access
07Billing, support, and lifecycle governance
Why this matters
SaaS scale fails when operations stay informal.
Metro ICT turns fragile operational knowledge into repeatable controls that enterprise buyers, partners, and investors can understand.
Reduce operational dependence on individuals
Standardize tenant lifecycle operations
Improve recovery readiness
Strengthen auditability and control
Scale providers and customers more safely
Trust and governance
The public site should make diligence easier before a sales call starts.
Architecture documentation
Security model
Control and isolation model
Backup and recovery model
Technical due diligence package
Who we serve
Built for teams responsible for commercial SaaS delivery.
SaaS founders
Need repeatable operational foundations before scale.
Odoo partners and operators
Need provider-grade control over tenants, onboarding, billing, and workspace lifecycle.
Enterprise platform teams
Need stronger operational isolation, traceability, and recovery discipline.
Implementation partners
Need a reliable operating backbone for multi-customer delivery.
Partner model
For implementers, infra partners, MSPs, and resellers.
Metro ICT gives partners a platform operating backbone for repeatable onboarding, customer workspace lifecycle, support visibility, and provider operations without forcing every partner to build a control plane from scratch.
Metro ICT is the company brand: a platform engineering company.
KAWI is the named control-plane technology behind Metro ICT delivery and products.
Documentation
Public trust material for architecture, security, and operations.
Metro ICT should make the technical path clear for buyers, operators, partners, and diligence reviewers.
Overview
Architecture
Security
Operator guide
Customer workspace guide
Partner guide
Technical due diligence guide
API reference
Deployment examples
Proof should be concrete, even when early.
Odoo SaaS operational control
Provider registration, tenant lifecycle, workspace onboarding, routing, backup and recovery paths for Odoo-first SaaS delivery.
Multi-tenant platform orchestration
Control-plane operations across applications, providers, servers, and customer-facing workspaces with audit-grade visibility.
Next step
Discuss the operating model behind your SaaS platform.
Request a demo for the control plane, or book an architecture session to review tenant lifecycle, provider operations, backup and recovery, and diligence requirements.